PET Emergency Treatment

Alaska Crane Society

9 months ago

Unfortunately, my cat and I just left the ER. I just wanted to write a review to let them know how grateful I am for their service tonight. I know I was scatterbrained, anxious and scared during our visit and they still treated my cat and I with respect and were so caring the entire time. Thank you so much for letting me wait in my car and calling me every time I was needed. Seeing sick animals and crying owners kills me inside, so even though the waiting room is comfy and inviting, I could not keep seeing hurting animals and owners coming in and out of the front doors. Since 7am this morning, my day was a whirlwind of emotions, work, helping my partner pack for a weekend fishing trip and trying to figure out if I was going to leave this ER visit tonight without my 19 year old furry best friend. This was my second time coming to the ER for my pets and this will be the only ER in Alaska I will take my pets to. Thank you all so much, you all truly have the biggest hearts to be able to help anxious, scared and maybe a little neurotic pet parents like me.

Tameka York

Edited 8 months ago

This facility is great!! The staff was very friendly, compassionate and sympathetic. We had an emergency with our dog that lead to us having to euthanasia him. It was hard, but they were very supportive. We had him cremated through them and they contacted us to let us know his ashes were ready. When we received them, with his ashes was a clay dish with our dog's paw print molded in it with his name. My heart swelled with joy because I was not expecting such a beautiful gesture!! So thank you all so much for helping us through such a sad and heartbreaking moment. You all are the best!!

Katie In AK

2 months ago

The staff at PET Emergency Treatment are all exceptional people. They are so busy because of all of the emergencies that happen all day and night, but they were very helpful when my dog had pneumonia and was hospitalized. Because of the care and their love for my pet I was relieved of a lot of stress and fear when I had to leave him there. They are worth every penny that I was charged for the care, medicine, technology and knowledge that the Veterinarian and the Veterinarian Techs have earned through schooling and experience. Thank you PET!!

Erica kane

8 months ago

The staff are friendly and considerate. They do their best to help keep families updated and did a great job helping my family and our dog come through a chocolate disaster. They treated quickly and thanks to Pet ER and the wonderful team of front office staff, techs and veterinarians our dog didn't even know he was in danger. Other than how worried we were. Thank you for being available and for your top notch care. Elliot & family.

Kelly Taylor

4 months ago

Dr. Melco and the staff at PET are so fabulous and did an excellent job with my kitty! Truly went above and beyond to give her the best care. The admin staff and technicians were also amazing! So grateful for the Internal Medicine team.

Aliona Peterson

5 months ago

Thank you! Our old girl showed up today and she was bleeding internally while my husband carried her in and they took her immediately. You all showed so much compassion and care for our girl and when I asked you to keep the blanket in order to Comfort our other dogs at home you immediately agreed. I want you to know that bringing those blankets and helped immensely, we put them on the dog beds and my dogs who have been pacing for hours now once they had the blankets laid on them and they were comforted and it’s like they knew. Thank you for providing our family care, compassion, and enclosure that we needed.

Tabitha

6 months ago

The best experience. Princess Nala got the best care good enough even for a queen👑! She is doing much better with home care and hoping to make year 24. If not, she will be comfortable with private nurse care at home like the diva she is with the support of Dr. Cat and team! Even though we didn't get the best news, we got what we needed to improve Nala's quality of life and hope that we also get a little bit more time! We have been lucky to have her 23 years and she deserves to be comfy and happy! Thanks to all of the staff for their support! Nala is grateful as well!

Stacy Dayley

4 months ago

We’ve been there many times over the years but we recently had to put our beloved dog down very suddenly. The medical professionals and front desk staff were all EXTREMELY kind to our sweet pup and our family during a VERY difficult time. We were very grateful for all of them.

Samantha Stefanski

3 months ago

My dog 🐕 got into chomping sticks on our walk. (leave it and drop it had exited the room 🙄) He woke me up at 4am vomiting them up. I panicked and called the ER for advice and rushed him in. My biggest fear was there were more sticks that could cause damage to his insides. They gave estimates and answered all my questions. The staff was great to my boy he was so happy when k picked him up. The Vet did get a bit sassy with me when we were going over care “I’m getting there” I understand this was very early so possible it was before their coffee kicked in. We had an overall good experience and hope to never be back for my pup's sake.

Tia See

2 months ago

As soon as we walked in the front desk was amazing! We had just come from our primary vet in Wasilla and they had scared us told us that we should euthanize our year and half old GSP, when we got in the back and talked with Tonya Cassee she was very nice, calm and sweet she went over what was done at his vet in Wasilla in more lame n terms so we could understand better and then she consulted with their Internal Medicine Specialist and made a plan with us to help our little guy Zeus so he could live his life out with us. Zeus was left their over night to get transfusions and plasmas, they called us the next morning and told us he responded great and we could come get him, and that he will be set up to see the Internal Medicine Specialist. I am super pleased with their staff and doctors would definitely recommend!!